Privacy Policy

At Brio Inc., we are committed to protecting your privacy. Our business practices are designed to safeguard your personal information and ensure it is handled responsibly.

Brio Inc. (“Brio,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Who We Are

Legal Business Name: Brio Inc.
DBA: Brio
Business Address: 13500 W Airport Blvd Suite B2021 Sugar Land, TX 77498 United States
Email: [email protected]

2. Information We Collect

Depending on the services you request, we may collect the following information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Date of birth
  • Government-issued identification (where required)
  • Passport information (only when necessary for requested services)
  • Nationality
  • Business ownership information

Business Information

  • Company name
  • Business address
  • State or country of formation
  • Business activities
  • Employer Identification Number (EIN)
  • Tax Identification Numbers
  • Registered Agent information

Financial Information

When required for our services, we may collect:

  • Billing address
  • Payment information
  • Transaction history

Note: Payment card information is processed securely by our third-party payment providers. We do not store your complete payment card details on our servers.

Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on our website
  • Referral source
  • Cookies and similar technologies

3. How We Use Your Information

We use your information to:

  • Provide our business formation and compliance services
  • Process LLC, Corporation, and other entity formations
  • Assist with EIN, ITIN, tax filing, trademark, and compliance services
  • Verify your identity where legally required
  • Respond to inquiries
  • Process payments
  • Provide customer support
  • Send service-related communications
  • Improve our website and services
  • Prevent fraud and unauthorized activities
  • Comply with legal obligations

We may also use your information to send marketing communications if you have chosen to receive them. You may opt out at any time.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember your preferences
  • Improve website functionality
  • Analyze website traffic
  • Measure marketing performance
  • Enhance user experience

You can disable cookies through your browser settings, although some features of our website may not function properly.

5. How We Share Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary to provide our services, including:

  • Government agencies
  • State filing offices
  • Tax authorities
  • Registered Agent providers
  • Banking partners (when requested)
  • Trademark filing authorities
  • Payment processors
  • Cloud storage providers
  • IT service providers
  • Professional advisors
  • Shipping and document delivery providers

These third parties are permitted to use your information only as necessary to perform services on our behalf.

6. Legal Compliance

We may disclose your information when required by law or when we believe disclosure is necessary to:

  • Comply with legal obligations
  • Respond to lawful requests from government authorities
  • Protect our legal rights
  • Prevent fraud
  • Investigate security issues
  • Protect the safety of our users or others

7. International Clients

Brio serves clients worldwide. By providing your information, you understand that your information may be transferred to and processed in the United States or other countries where our service providers operate.

8. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services
  • Meet legal and regulatory requirements
  • Resolve disputes
  • Enforce agreements
  • Maintain business records

When information is no longer required, we securely delete or anonymize it.

10. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Request a copy of your data
  • Object to certain processing activities
  • Withdraw consent where applicable
  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

11. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

12. Children's Privacy

Our services are intended for individuals who are at least 18 years old.

We do not knowingly collect personal information from children under the age of 18. If we become aware that such information has been collected, we will take appropriate steps to delete it.

13. Marketing Communications

If you subscribe to newsletters or promotional communications, we may occasionally send updates about our services, educational content, promotions, or company announcements.

You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us directly.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will become effective when the updated version is posted on this page. We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Brio Inc. (DBA Brio)
Address: 13500 W Airport Blvd Suite B2021 Sugar Land, TX 77498 United States
Email: [email protected]